Parking

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I’ve lost my Permit

If you lose your parking permit it is essential that you call us or email us on office@parkingandsecurity.co.uk BEFORE parking. We will take the vehicle details and make arrangements for a replacement permit to be sent. We will also add the vehicle to a whitelist where appropriate to prevent a parking charge being issued.

Losing a permit and still parking is NOT a valid appeal reason and will not be accepted if you are issued a parking charge prior to notifying us.

Someone is parked in my bay. What do I do?

Few things are more frustrating in our busy lives than getting home from work to find someone in your bay. Sadly it happens on a regular basis and it is important that if the site is patrolled by ourselves that you follow the below advice:

  • Do not leave a note on the vehicle – Leaving a note may irritate the driver and could lead to verbal and physical altercations.
  • Do not park in someone else’s space – Call us and we can advise on most sites where you can park without causing an obstruction to other motorists leading to a knock-on issue.
  • Call us on (01603) 340989 – Select option 9 on our phone system and our on call agent will take the details of the offending vehicle and arrange to come and issue a parking charge notice. We operate 24/7 so can respond at all times.