Assisting a national Housing Association with anti-social behaviour in Norwich.
All of our frontline security staff hold a current valid Security Industry Association (SIA) license. This means the SIA have carried out basic background checks including a basic Disclosure Barring Scheme (DBS) check. In addition we screen all employees to BS:7858 which is the british standard for screening in the security industry.
If you lose your parking permit it is essential that you call us or email us on firstname.lastname@example.org BEFORE parking. We will take the vehicle details and make arrangements for a replacement permit to be sent. We will also add the vehicle to a whitelist where appropriate to prevent a parking charge being issued.
Losing a permit and still parking is NOT a valid appeal reason and will not be accepted if you are issued a parking charge prior to notifying us.
Few things are more frustrating in our busy lives than getting home from work to find someone in your bay. Sadly it happens on a regular basis and it is important that if the site is patrolled by ourselves that you follow the below advice:
- Do not leave a note on the vehicle – Leaving a note may irritate the driver and could lead to verbal and physical altercations.
- Do not park in someone else’s space – Call us and we can advise on most sites where you can park without causing an obstruction to other motorists leading to a knock-on issue.
- Call us on (01603) 340989 – Select option 9 on our phone system and our on call agent will take the details of the offending vehicle and arrange to come and issue a parking charge notice. We operate 24/7 so can respond at all times.